Mobile Response Stabilization Service

This month’s learning community is hosted by the National TA Network for Children’s Behavioral Health, operated by and coordinated through the University of Maryland.

This presentation was prepared by the National Technical Assistance Network for Children’s Behavioral Health under contract with the U.S.

View PDF | Considerations for SOC Leaders to Implement Continuum of Crisis Response Services

Mobile Response and Stabilization Services help children/ youth and their families who are experiencing an emotional or behavioral stressor by interrupting immediate crisis and ensuring youth and their families are safe. MRSS provides the support and skills necessary to return youth and families to typical functioning.

Lessons Learned
• Develop contracts with key model specifications and performance expectations • Institute culture of “crisis defined by caller”
• Institute culture of “JUST GO!” • Single statewide call center: Easier for families; enhances access • Standardized practice model for all sites
• Promote access, quality and outcomes using performance data analysis and reporting, workforce development, data transparency
• Mobile crisis creates an important linkage to EDs – Divert from ED (by responding to schools, homes) – Help connect youth and families in ED back to the community
• Programs are kept fiscally viable by combining grant funds and third party reimbursement
• Adapt/leverage the model to link and integrate with other services/systems     (e.g., SBDI)


An Inpatient Alternative | Mobile Crisis Response and Stabilization Services (MRSS)
Mobile Crisis Response and Stabilization Services (MRSS) are one example of a cost-effective alternative to the use of EDs and inpatient treatment.  MRSS provide mobile, on-site and rapid intervention for youth experiencing a behavioral health crisis, allowing for immediate de-escalation of the situation in the least restrictive setting possible; prevention of the condition from worsening; and the timely stabilization of the crisis.

VIEW PDF | Mobile Crisis Response Stabilization Services

The mobile crisis component of MRSS is designed to provide time-limited, on-demand crisis intervention services in any setting in which a behavioral health crisis is occurring, including homes, schools and EDs.  Depending on the needs of the child, the stabilization component may include a temporary, out-of-home crisis resolution in a safe environment.  A growing body of evidence points to MRSS as a cost-effective method for improving behavioral health outcomes; deterring ED and inpatient admissions; reducing out-of-home placements; reducing lengths of stay and the cost of inpatient hospitalizations; and improving access to behavioral health services.  In addition, families often report greater satisfaction with MRSS when compared to the ED.